Telecom bill

Decoding Your Telecom Bill

Here comes that cable, phone and internet bill again. Another month of seeing a mix of numbers and names adding up to charges that make no sense. It’s confusing. It’s messy. It’s aggravating.You talk to your neighbor, and she seems to be paying a lot less than you are.

Internet access

What’s the Difference Between Using Ethernet and Wi-Fi to Access the Internet?

Ethernet and Wi-Fi are two different ways to connect a computer to your home network and internet service. Many home routers allow you to connect using either method. Ethernet uses physical cables and can deliver faster speeds, less interference and sometimes better security. Wi-Fi uses signals sent through the

Cell phone robocall

Can I Really Stop Robocalls and Spam?

The phone rings. You’ve been waiting to hear back from your doctor’s office, so you pick it up right away and say hello. After a short period of silence, a recording congratulates you on winning a cruise. Unfortunately, it’s just a robocall scam—so you won’t be packing your bags

Fiber-Optic Internet

What Is Fiber-Optic Internet?

Internet and technology companies have a well-earned reputation for throwing around fancy buzzwords that, when it comes down to it, mean very little for real people. Occasionally, though, something that sounds like it might just be the latest idea from the marketing department really delivers. This is the case

Laptop computer sitting on a desk

How To Free Up Space on Your Devices (Without Losing Your Stuff)

In the same way real-life clutter builds up around the house, digital clutter (i.e., space-hogging media files, documents, apps, outdated downloads, unused programs) accumulates on our devices. Not only is it harder to locate individual items on a crowded device, but it can also become more difficult to install

Two cell phones displaying Android and Apple logos on the screens

How Do I Know My Devices Are Up-To-Date?

You are right on top of the trends. You have computers, smartphones, tablets, an e-reader, a smartwatch, smart speakers, and a house full of smart home devices. Awesome. But it’s not enough to know you have the latest technology and devices—you also have to make sure they're updated, all

Keys on a keyboard with one red one with a shopping cart icon

6 Tips for Safe Online Shopping this Holiday Season

Love to shop online? You’re not alone. The pandemic is fueling online shopping sprees as more people turn to the internet for a safer purchasing experience.But as e-commerce explodes, so do online shopping scams. The key is to be smart and take precautions to protect yourself from online shopping

An internet router

How to Know When You Should Reboot Your Router

We pretty much love our routers because they're quiet, dependable, and don't take much effort to maintain. And then someone will tell you that they reboot their router every day, or every week, or every month. What's that all about? While there’s no one simple answer, we have some

Fiber internet cable

Top 5 Questions About Fiber Internet

Who doesn’t want fiber-optic internet if they can get it?You’re not alone. Statista reports that fiber adoption rates increased by 22% worldwide in 2019, while online searches for “fiber internet” have been steadily climbing since early 2020, according to Google Trends.You want that fiber-optic service, but you just have

Member login screen on a tablet sitting on a desk

Password Managers: What Are They and How Can They Help

You believe in online security. You know you need to keep your data safe. The challenge is that you need a password for every single account you have online, from your mortgage to your bank account, health insurance to your car loan—not to mention the 50 different sites where